Data Deletion Instructions
How to Request Data Deletion
At Nova Lux, we respect your privacy and believe you should have control over your personal information. If you would like to request that we delete the personal data we have collected about you, please follow the instructions below:
How to Submit a Request
To initiate the deletion of your personal data, please send an email to our support team at Centurion.batch.01@gmail.com
To help us process your request as quickly as possible, please include the following information in your email:
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Subject Line: Data Deletion Request
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Account Details: The email address associated with your Nova Lux account or the email address used to make your purchase.
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Verification: A brief statement confirming that you are the owner of the data associated with this email address.
What Happens Next?
Once we receive your request, our team will:
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Verify your identity to ensure we are protecting your data from unauthorized access.
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Process your request in accordance with applicable data protection laws.
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Confirm the deletion (or explain any legal requirements that may prevent us from deleting specific records, such as tax or transaction history required for accounting purposes).
Please note that once your data is deleted, you will no longer have access to your account history, saved preferences, or previous order tracking through the website.